User Feedback Tools
Qualitative data collection and sentiment
What is User Feedback Analytics?
User feedback analytics combines quantitative behavioral data with qualitative user input to provide a complete picture of user experience, satisfaction, and needs.
💬 The Voice of Your Users
While analytics tell you what users do, feedback tells you why they do it. This combination is powerful for product improvement and user satisfaction.
Feedback Collection Methods
In-App Surveys
Contextual feedback at key moments
NPS Tracking
Measure customer loyalty and satisfaction
Sentiment Analysis
Analyze emotions in user communications
Feature Requests
Prioritize development based on user needs
Strategic Implementation
Moment-Based Collection
Trigger surveys after specific user actions or milestones
Feedback Loop Closure
Show users how their feedback influences product improvements
Cross-Team Integration
Share insights with product, support, and marketing teams
Free for up to 1,000 monthly active users; Contact for paid plans
Best for Product teams seeking both analytics and user guidance tools
Free for up to 35 daily sessions; Paid plans from $31/month
Best for Companies looking for combined behavioral analytics and feedback tools
Starts at $249/month for up to 2,500 users
Best for SaaS companies focused on improving user adoption
Contact for pricing
Best for Product teams focused on continuous user feedback
Free plan available; Startup plan from $349/month
Best for Teams looking to improve onboarding experiences
Plans start at $10/month; 7-day free trial available
Best for Small to medium businesses analyzing website behavior
Two main plans: Free forever plan and Pro at $20/month. Business plan at $300/month for multiple pages and enterprise features. All plans include unlimited team members and unlimited subscribers. 30-day free trial available.
Best for SaaS companies, web agencies, e-commerce platforms, and any business providing online services who need to communicate transparently with customers during downtime. Ideal for organizations looking for a cost-effective alternative to expensive status page solutions while maintaining professional communication and unlimited subscriber access.
One-time tests starting at $115, Monthly subscriptions for regular testing, Managed services with expert analysis
Best for Small to medium businesses with conversion rate challenges, e-commerce stores looking to reduce cart abandonment, SaaS companies optimizing user onboarding, agencies needing user research for clients, businesses preparing for website redesigns